Work cross-functionally with a dedicated Account Management team to ensure end-to-end client ownership and accountability.
Use data to develop strategic account plans, conduct monthly claims reviews, and present quarterly progress reports.
Present strategic renewal proposals, negotiate rates, and ensure smooth transitions from sales to implementation.
Gravie creates health benefits that actually benefit small and midsize businesses and their employees. The company is well-capitalized with a non-hierarchical, high-performance culture focused on consumer-centric solutions.
Build recruitment marketing and employer branding strategies aligned to client business goals.
Leverage AI tools and emerging technologies to enhance strategic recommendations and workflow efficiency.
Serve as a primary day-to-day strategic advisor for assigned clients, anticipating needs and driving account growth.
M3 USA is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since 2000, the company has grown remarkably with a dynamic team focused on utilizing the internet for a healthier world.
Serve as the primary client contact, owning overall account health, SLA performance, and issue resolution.
Lead client implementations and ongoing delivery by managing project plans, timelines, resources, and risks.
Design and lead a staffing quality control program across recruiting, onboarding, placement, and client delivery.
This company provides staffing and service delivery solutions, focusing on healthcare IT. The size and culture are not specified, but the role emphasizes quality control and process improvement.
Act as main point of contact for client day-to-day communication and oversight
Craft agendas, host weekly meetings, and manage actions items for key accounts
Collaborate with cross-functional teams to communicate business initiatives and manage account performance.
Vetcove modernizes veterinary software and pet healthcare through a marketplace, ecommerce, and practice management platform. More than 25,000 hospitals rely on Vetcove daily, and it is a fast-growing, mission-driven company backed by Y Combinator and top venture investors.
Own the full customer lifecycle from onboarding to expansion, designing experiments and data-driven interventions to drive adoption, retention, and expansion.
Use Pendo's own analytics to identify user behavior, drop-off points, and effective interventions, and execute cross-channel experiments across in-app guides, email, and NPS.
Lead a team of Adoption Managers and the Center of Excellence/Product Operations function, setting direction and coaching while staying close to the work.
Pendo is a software company founded by former product managers to improve society's experience with software. It is a fast-growing startup backed by top-tier investors like Battery Ventures and Salesforce Ventures, with a culture centered on bias to act and continuous improvement.
Develop exceptional client relations with an understanding of the client’s perspective and goals.
Manage a P&L with extensive experience in budget management.
Place a high priority on managing relationships with staff and key stakeholders.
Sodexo is a global leader in food services and facilities management, providing integrated solutions to improve quality of life. They employ hundreds of thousands worldwide and foster a culture of diversity, inclusion, and sustainability.
Manage and analyze sales data, inventory volumes, and weekly forecasts to support the Retail team.
Partner with Supply Chain, Performance Marketing, and Finance to make key spending and supply decisions.
Propose, design, and implement process improvements for forecasting and demand files.
Nex is on a mission to help families rediscover the joy of movement by combining technology and play to deliver fun, social, and interactive experiences powered by natural body motion. The company has received recognition from Fast Company's Most Innovative Companies and TIME's Best Inventions, and fosters a product-driven culture that treasures talents and individual growth.
Build and expand client relationships across all levels, including C-Suite, to drive value and adoption.
Develop joint success plans with shared metrics and facilitate Executive Business Reviews.
Collaborate cross-functionally to maximize retention, growth, and act as a Trusted Advisor.
PointClickCare is a leading health tech company focused on helping providers deliver exceptional care. As a founder-led, privately held firm, it serves over 30,000 provider organizations and is recognized as one of Canada's Most Admired Corporate Cultures.
Be responsible for the happiness of our care partners
Manage executive steering committees and serve as the face of Headway
Build and grow relationships with care partners' teams and leadership
Headway's mission is to fix access to mental healthcare by building a new system everyone can access, starting by automating insurance admin work for providers. They are a Series D company with $325M+ in funding, serving over 75,000 providers and 1 million patients, and are looking for exceptional people to join their team.
Own and manage a portfolio of high-value client accounts, driving satisfaction, retention, and long-term growth.
Act as a strategic advisor, translating business goals into effective influencer marketing strategies and campaign plans.
Oversee end-to-end campaign execution, ensuring timelines, budgets, KPIs, and content quality are consistently met.
Jobgether is a job platform that uses AI-powered matching to connect candidates with hiring companies. It operates as a partner to client companies, managing applications and shortlisting top candidates for enterprise brands.